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Shipping policy

Shipping Policy – Buyzen Hub (KSA)

At Buyzen Hub, we are committed to delivering your orders quickly, safely, and with FREE shipping across the Kingdom of Saudi Arabia (KSA).

1. Shipping Coverage

We currently ship to all cities and regions within Saudi Arabia, including major cities like Riyadh, Jeddah, Dammam, Makkah, and Madinah, as well as regional and remote areas. Delivery coverage may vary slightly depending on courier availability.

2. Free Shipping

We are pleased to offer 100% FREE standard shipping on all orders within KSA, with no minimum purchase required.

3. Processing Time

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

4. Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Regions: 3–7 business days

Delivery times are estimates and may vary due to factors such as location, weather, courier delays, or peak seasons.

5. Shipping Partners

We work with reliable courier services such as Aramex, SMSA, Naqel, and Saudi Post to ensure fast and secure delivery across the Kingdom.

6. Address Requirements

To ensure successful delivery, customers must provide a valid Saudi National Address or Short Address Code. Incorrect or incomplete addresses may result in delays or failed deliveries.

7. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment in real time.

8. Delays & Issues

While we strive to deliver on time, Buyzen Hub is not responsible for delays caused by:

  • Courier service disruptions
  • Customs or regulatory procedures
  • Incorrect address details
  • Unforeseen circumstances (e.g., weather, holidays)

9. Failed Deliveries

If a delivery attempt fails due to incorrect details or customer unavailability, the courier may reattempt delivery or return the package. Additional charges may apply for re-shipping.

10. Contact Us

If you have any questions about your shipment, please contact us at:
📧 mumlika.saudia@gmail.com

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